Privacy Policy
This Privacy Policy explains how SoleStarr LLC collects, uses, and protects personal information when you visit solestarr.com or place an order.
Information we collect
We may collect information you provide at checkout or through contact forms, including name, billing address, shipping address, email address, phone number, order details, and customer service messages.
Payment information
Card payments are processed by Stripe through our checkout. We do not store full card numbers on solestarr.com.
How we use information
- To process and fulfill orders
- To provide shipping updates and customer support
- To detect fraud, abuse, or checkout errors
- To improve website performance and product availability
- To comply with legal, tax, accounting, and security obligations
Cookies and analytics
We may use cookies and analytics tools to operate the website, remember cart activity, measure traffic, and improve shopping performance. You can manage cookies in your browser settings.
Sharing information
We share information only with service providers needed to operate the store, including payment processors, shipping carriers, hosting providers, analytics providers, fraud prevention services, and support tools. We do not sell customer personal information.
Data retention
We retain order, support, and transaction records as needed for customer service, fraud prevention, legal, tax, and accounting requirements.
Your choices
You may contact us to request access, correction, or deletion of personal information when applicable by law. Some records may need to be retained for legal, fraud prevention, or accounting reasons.
Contact
SoleStarr LLC can be reached at support@solestarr.com, +1 (415) 938-9366, or 1942 Broadway, Boulder, CO 80302, United States.
Last updated: April 30, 2026.