Billing Terms and Conditions

These Billing Terms explain how payments are handled for orders placed on solestarr.com.

Accepted payment method

Checkout currently accepts major credit and debit cards through Pay by Card via Stripe. Available card options are shown on the checkout page before payment is submitted.

Currency

All prices are listed and charged in US dollars unless the checkout page clearly states otherwise.

Payment timing

Payment is submitted when you place an order. Your order may be reviewed before fulfillment if payment verification, address verification, fraud review, or inventory review is required.

Order totals

The checkout page displays the product price, shipping charge, discounts, and any applicable tax before payment. Please review the total before submitting your order.

Failed or declined payments

If a payment is declined or cannot be completed, the order may not be created or may remain unpaid. You may contact your card issuer or contact SoleStarr support for help.

Refunds

Approved refunds are normally processed back to the original payment method. See our Return and Refund Policy for return eligibility and refund timing.

Contact

For billing questions, contact support@solestarr.com or +1 (415) 938-9366.

Last updated: April 30, 2026.