Terms of Service

These Terms of Service apply when you visit solestarr.com or purchase products from SoleStarr.

Store information

SoleStarr LLC operates SoleStarr, an independent online sneaker retailer serving customers in the United States. We are not affiliated with, sponsored by, or endorsed by the brands referenced in product names or descriptions.

Product information

We work to keep product titles, images, prices, available sizes, and stock status current. If an item becomes unavailable after purchase, we will contact you using the email address provided at checkout.

Prices and currency

Prices are listed in US dollars. Applicable shipping charges, discounts, and taxes shown by the checkout system are displayed before payment is submitted.

Orders

Submitting an order means you agree to provide accurate contact, billing, and shipping information. We may cancel or review an order if payment cannot be confirmed, the address appears incomplete, fraud checks fail, or the item is no longer available.

Payment

Accepted card payments are processed securely by Stripe through checkout. See our Billing Terms for payment details.

Shipping and returns

Shipping times, return eligibility, and refund timing are described in our Shipping Policy and Return and Refund Policy. Those policies are part of these Terms.

Brand references

Brand names, model names, and style codes may appear on the website to identify listed products. All trademarks belong to their respective owners.

Contact

Questions about these Terms can be sent to support@solestarr.com or by phone at +1 (415) 938-9366.

Last updated: April 30, 2026.